The following 3 things are necessary for our WGC:

1. WN-Number

2. Token (company-dependent, does not apply to employees of e.g. DE-AW KG. A token is always necessary when accessing from outside the internal company network, e.g. with your smartphone)

3. WGC authorization (does not apply to employees of e.g. DE-AW KG)

Once you have a WN number and token, please contact wgc@wuerth.com wgc@wuerth.com.

Managing directors, finance managers and IT managers of the Würth Group are automatically authorized forthe information platform by virtue of their function. A request by e-mail is not necessary.

The employees of CH-Würth Switzerland, CH-Würth International, DE-Würth Germany, DE-Würth IT, DE-Würth Industrie and DE-Würth Modyf also have automatic access to the WGC.

The login process differs and depends on whether you are using a Würth Secure Logon (WSL) hardware token or a software token.

The WSL token user guide WSL token user guide describes the two procedures.

Please send an e-mail with the subject "Activate WSL-Token" to support@wuerth-it.com support@wuerth-it.com.

Include your WN number in the e-mail.

You will receive all necessary information as soon as possible.

Please contact support@wuerth-it.com support@wuerth-it.com.

Your token will be reset and you will receive all further information by e-mail.

The processing and shipping of a hardware token can take a few days. We therefore ask you to be patient. If you still have not received a hardware token two weeks after the confirmation e-mail or shipping confirmation e-mail, please send an email to support@wuerth-it.com support@wuerth-it.com.

The delivery of a software token (smartphone app) takes place directly by mail.

Please send an email to support@wuerth-it.com support@wuerth-it.com as soon as possible so that the token can be blocked. To order a new token, please contact the managing director/person responsible for ordering in your company.

Please send an e-mail to support@wuerth-it.com support@wuerth-it.com as soon as possible so that the token can be blocked.

A new token will be assigned to you and sent by e-mail.

Please contact the managing director/person responsible for ordering in your company.

If your company administers the tokens itself, please contact your internal IT department directly.

Please send the RSA-Token to the following address:

Würth IT GmbH
Team GSSW
Gewerbepark Waldzimmern
Würth Straße 2
74676 Niedernhall

To eliminate frequent sources of error, please take the following steps:

• First, clear the browser cache and delete temporary files in your browser.
• Restart your computer and try to log on to the system.
• If possible, try logging on using other available browsers (e.g. Firefox, Chrome, ...).

If these measures do not solve the problem, please send an email to support@wuerth-it.com support@wuerth-it.com, describing the problem in greater detail:

• Which web address have you used for logging on?
• Does an error message appear? If yes, please send us a screenshot.
• When does the error message appear? Before or after entering the user name / password?
• Which user name do you use?
• If using an RSA token: What is the serial number of your RSA token? You can find the number on the back of the RSA token below the barcode or in the app.